NEWS
Air Canada CEO under investigation for English-only condolence video
Federal language commissioner probes 2,400+ complaints over lack of French in disaster response
The Office of the Commissioner of Official Languages is investigating Air Canada CEO Michael Rousseau for an English-only condolence video following a deadly March crash. The federal regulator has received more than 2,400 complaints about the message, in which Rousseau expressed sympathy to those affected by the incident but failed to include French—a significant oversight for Canada's largest airline operating in a bilingual nation. The investigation marks renewed scrutiny over corporate compliance with Canada's Official Languages Act, particularly in moments of public crisis when both official languages hold heightened importance.