Rogers fibre line cut in southeast Calgary leaves customers without internet
Police investigating vandalism that damaged cable in alley off Erlton Street SW early Monday morning; service expected restored by 10 p.m.
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Police are investigating after a fibre-optic line was cut by vandals in an alley off Erlton Street SW early Monday morning, leaving some Rogers customers in southeast Calgary without internet, TV, and home phone service.
Calgary police were called at about 6:20 a.m. on Monday, August 10. The company is describing the incident as a "theft-related act of vandalism." Police say the damage is significant, though no suspect information has been released.
This is part of a pattern affecting Calgary's infrastructure. As HighOnCity reported in July, Rogers internet went down in Woodlands SW, and in late June, Rogers data briefly went down for some Calgary users.
Rogers technicians are on site and repairs are underway. The company says service is expected to be restored by 10 p.m. Monday. Anyone without service can check the latest updates on the network outage through Rogers' status page.
How many Rogers customers were affected by the service outage?
Has the city identified any pattern of infrastructure vandalism targeting telecom lines?
We'll update this story as answers emerge.
The facts
When did the fibre line get cut in Calgary?
Early on Monday, August 10, 2026. Calgary police were called at about 6:20 a.m.
What services were affected by the outage?
Some Rogers customers in southeast Calgary lost internet, TV, and home phone service.
When was service expected to be restored?
Rogers said service was expected to be restored by 10 p.m. on Monday, August 10, 2026.
