Skip to content
HighOnCity Montréal
NEWS

30,000 power banks sold at Winners and HomeSense recalled over fire hazard

Stop using immediately and return to store for refund; 30 model numbers affected.

· 2 min read · HOC Montréal Desk
30,000 power banks sold at Winners and HomeSense recalled over fire hazard
★ FREE NEWSLETTER
Get the best of Greater Montréal in your inbox

The day's top stories, food & events — every morning at 7. Unsubscribe anytime.

Health Canada has issued a recall for 30,000 XO Poppy 5000 mAh power banks sold across Canada at Winners, HomeSense, and Marshalls between May 2024 and March 2026.

The lithium-ion batteries in these power banks can overheat and melt at the charging port while plugged in, creating both a fire and burn risk. As of August 11, the company had not received any reports of incidents or injuries tied to the product in Canada, but the recall was issued as a precaution.

The power banks were manufactured in Vietnam and came in a range of colours and prints, bundled with a USB-C charging cable. To determine if you have one of the affected units, check the model number printed on the device itself. Thirty model numbers are affected, including PBK5M-DB1, PBK5M-F10, and various PY-PBK5M variants.

Health Canada is instructing anyone with one of these power banks to stop using it immediately and bring it back to any Winners, HomeSense, or Marshalls location for a refund. No receipt is required, as this is a manufacturer-driven recall. Under the Canada Consumer Product Safety Act, recalled products cannot legally be redistributed, resold, or given away in Canada.

Anyone with questions can reach TJX Canada toll-free at 1-800-646-9466, Monday to Friday from 9 a.m. to 5 p.m. EST, or check the Winners, HomeSense, or Marshalls websites. Health Canada also encourages anyone who experiences an issue with this or any other consumer product to file a report through its Consumer Product Incident Report Form.

The facts

How many XO Poppy 5000 mAh power banks were recalled?

Health Canada recalled 30,000 XO Poppy 5000 mAh power banks sold at Winners, HomeSense, and Marshalls between May 2024 and March 2026.

What's the safety hazard with these power banks?

The lithium-ion batteries can overheat and melt at the charging port while plugged in, creating a fire and burn risk.

Where can you return a recalled power bank?

You can return the power bank to any Winners, HomeSense, or Marshalls location for a refund without requiring a receipt.