Toronto Crime Stoppers suspends anonymous tips after 176,859 tips exposed in data breach

Toronto Crime Stoppers suspended all anonymous tip submissions—by phone, online, and app—immediately after learning the full scope of a data breach that exposed 176,859 tips and 14,973 names submitted between January 2022 and November 2025.

The breach affected the P3 software platform owned by Navigate360, which Toronto Crime Stoppers has used since 2018. Navigate360 disclosed the breach to the organization in March but did not reveal Toronto data was affected until June. Toronto Crime Stoppers only learned the complete breach scope this week through CBC reporting.

Navigate360 has not disclosed whether the exposed names belong to tip submitters, people named in tips, or both. The organization also has not provided Toronto Crime Stoppers with the text of stolen tips despite repeated requests. Navigate360 initially told Toronto Crime Stoppers in March that the P3 platform was secure and Toronto data had not been taken—a claim later contradicted.

Sean Sportun, Toronto Crime Stoppers chair, said in a statement Wednesday: "People trusted us with their safety. We will not resume taking tips until we can stand behind the system that protects them. We are deeply sorry."

Toronto Police Service suspended its use of Crime Stoppers while reviewing the breach. The service said the incident "raises serious concerns regarding the protection of confidential information provided through the Crime Stoppers program." Multiple Canadian police services have issued warnings that they never send couriers to collect cards—a common element of the scams that triggered these breaches. Toronto Crime Stoppers is working on a safer way to collect tips and will share details in coming days; no timeline for restoration has been provided.