Cell phone shipping scam targets B.C. residents with new devices

Scammers are targeting B.C. residents who recently received new cellphones from legitimate wireless providers. They contact victims claiming to represent the service provider, saying the wrong phone was sent, and supply a prepaid shipping label via email. Victims believe the request is legitimate and ship the devices, but the packages get delivered to unauthorized addresses instead of the provider. Victims lose the phones, which can be worth thousands of dollars.

RCMP on Vancouver Island uncovered the scam. Const. Tessa McDonald of North Cowichan/Duncan RCMP said: "These scammers can be convincing and often have information that makes the request appear legitimate."

RCMP urge the public to verify any return request directly with your provider before sending anything. "If you are contacted and asked to return a recently purchased phone, take the time to verify the request directly with your provider before sending anything," McDonald said.

The RCMP also advise caution about unsolicited calls, emails, or text messages regarding recent phone purchases, and to never provide personal or account information unless you have verified who you are dealing with.

Victims can report the scam to the North Cowichan/Duncan RCMP non-emergency line at (250) 748-5522. Nanaimo RCMP previously warned residents about a similar scam targeting new cellphone buyers.